• RÉSUMÉ
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Skills Overview

• Experience designing for multiple platforms and environments.
• Unique multidisciplinary approach to user experience design focusing on deliverable solutions.
• Comfortable with design, product development and engineering-based teams.
• Practical, current knowledge of design, branding, usability and human factors.
• Familiar with Mac, Windows, web, and RIA/AJAX application design best practices.

Employment History

Interaction Design Consultant, SiS Inc. - San Francisco, CA 2008-Present

• UI design for a major financial company.

Senior Interaction Designer, Hotwire - San Francisco, CA 2007-2008

• Designed interfaces for Hotwire.com consumer site, internal and partner tools.
• Worked with cross-funtional product teams to deliver successful user interfaces.
• Assisted business owners with design strategy.
• Collaborated with offsite teams and contractors.

Senior UI Designer, Splunk - San Francisco, CA 2006-2007

• Designed interfaces for Splunk software.
• Worked directly with UI development team in creating and refining prototypes.
• Participated in customer interviews and research, both in-person and via webcast.

Senior UI Designer, Zone Labs - San Francisco, CA 2004-2006

• Lead product designer for ZoneAlarm family of software.
• Lead interface designer for ZoneAlarm consumer product.
• Performed market research and usability testing.
• Produced interfaces for ZoneAlarm features.
• Assisted product management with requirements development and product strategy.
• Collaborated with offsite engineers.

User Interface Designer, Electronics for Imaging - Foster City, CA 2003-2004

• Designed interfaces for networked office productivity and production printing applications.
• Produced interfaces for desktop software for Windows and Mac OS X, embedded and touchscreen platforms.
• Supported integration of wide product offerings.
• Contributed to overall product design strategy.
• Worked closely with product planners and engineers to assist with requirements documentation.
• Collaborated with offsite engineers.

Design and User Experience Consultant - 1996-2003

• Designed interfaces for web software products.
• Developed information architecture for web sites.
• Brand, marketing, technology and Internet business strategy consulting.
• Web design including branding, site architecture and design, HTML.
• Graphic design work for print catalogs, branding, posters and information graphics.

Designer, Return Path Inc. - San Francisco, CA 2001 

• Designed user interface for email change-of-address application, both functionally and visually.
• Designed information architecture, navigation system and visual design and layout of corporate web site.
• Performed competitive analysis of similar services and applications.
• Contributed significantly to final application MRD

UI Designer, Evite.com - San Francisco, CA 2000

• Designed complete user interfaces for My Evite, address book, invitation creation process, polls.
• Redesigned Evite home page resulting in 15% increase in user registration.
• Moderated focus groups for product development. Created wireframes and functional mockups for usability testing and live audience testing. Designed usability test cases and interpreted results.
• Worked closely with visual design team, product managers and engineers throughout the lifespan of projects.

Visual Designer, AltaVista - Palo Alto, CA 1999-2000

• Designed multiple versions of the AltaVista home page.
• Produced materials and prototypes for usability testing for a variety of AltaVista products.
• Developed information architecture for AltaVista search and related products including advanced search, audio search, corporate search, image search.
• Acted as general user advocate for all of AltaVista search.

Junior Designer, Zero.In - San Francisco, CA 1997-1998

• Designed interface for prototype medical software product.
• Designed materials, signage, direct mail, forms, catalogs and brand documents.
• Designed information graphics for presentations.

Designer, Pacific Digital Interactive - San Francisco, CA 1996-1997

• Designed interface for screen saver product.
• Designed web interface for network management software.
• Visual design and HTML for a variety of web sites.
• Video, audio and multimedia design and production.

Education/Background

B.A. Psychology - University of California Santa Cruz 1998

Relevant course work

Consumer Behavior, Social Influence, Intergroup Relations, Organizational Psychology, Cognitive Processes, Sensory Perception, Research Methods, Statistics, Computer Art and Graphics, Advanced Computer Art Studio, Digital Arts Media, Book Arts

Awards

• Evite - Webby Award for Best Service 2000, 2002, People's Choice Award for Best Service 2002
• AltaVista audio search selected for Used: Browser 3.0: The Internet Design Project
• Columbia School of Journalism Gold Circle Award for General News Feature Writing

Software

Photoshop, Illustrator, InDesign, QuarkXPress, Visio, Acrobat, After Effects, Flash, Dreamweaver, BBEdit, HomeSite, Microsoft Word, Excel and PowerPoint, FTP, current web browser standards support.

Operating Systems

Macintosh [OS 9 and OS X], Windows [NT 4, 2000 and XP] and UNIX [Solaris, GNU/Linux, BSD] fluent.

UI Standards

Mac OS X Human Interface Guidelines, Microsoft Windows User Experience guidelines US508 accessibility standards.

Web Standards

HTML/XHTML, XML, XSLT, Javascript/ECMAScript, CSS, DOM